Terms of Use

TERMS AND CONDITIONS

Cool Air Conditioning is a work in progress and as such, things may change, be added or be taken away. We reserve the right to update the website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

Access to the Website

We work hard to ensure the website is always up and available, but we can’t guarantee that the website will not have downtime for any reason. We reserve the right to close the website for short periods of time for general maintenance but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the website is unavailable at any time, for any length of time.

Parts of the website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Cool Air Conditioning by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and that you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclose it to any third party, and only use we offer a wide range of Cool Air Conditioning that are using high-grade material. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.

It is a condition of your use of the website that all the information you provide on the website is correct, current, and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the website or any content provided on the website is error-free.

We manage your personal data according to our Privacy Policy.

Product information

Cool Air Conditioning takes great care when putting product information, descriptions, and images online but will not be held responsible for any mistakes or omissions to any information given.

Prices

The prices indicated on Cool Air Conditioning are shown in Indian Rupees and do not include delivery.

We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error, etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

Availability

We will always endeavor to fulfill your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 10 days following the date of payment.

If your order includes products that are temporarily unavailable, we will send the available products out first and will follow up with the outstanding items once they are available again.  If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality.

Delivery

Your order will be delivered to the address you indicated when your order was placed. The products bought on Cool Air Conditioning will be delivered to one address in Delhi-NCR (select locations). 

Cool Air Conditioning does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event that you do not receive your package, an investigation will be conducted with the carrier, and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.

Right of Return

Cool Airconditioning makes every effort to service the orders placed with them, as per the specification and delivery timelines mentioned against each product. As a policy, we request you to kindly check the product and the accessories while accepting the delivery. In case of any discrepancies, kindly bring it to our notice before accepting delivery by calling us on +91 9810549302 or +91 9811649302 or email us on coolair71170@gmail.com 

 After acceptance of delivery of the product,www.coolairconditioning.co.in will not entertain any returns or refund request.

Refund will be done within 10-15 working days from the date of request of refund.

After sales service is provided by the authorized service centers of the respective manufacturing companies. For product service requirement, kindly contact us on the above mentioned details for the same.

For any product available on sale on www.coolairconditioning.co.in , the company does not assume any liability.

We are only in the business of providing products from manufacturers to customers at the destination . (Limited to Delhi-NCR only)

We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded.

The deadlines mentioned above are effective from the date of receipt of the order.

For reimbursements:

– If the product is returned within 3 days of its delivery (as per the terms mentioned above regarding registered post & insurance)  the user will be reimbursed via the same payment method as was used initially to purchase the product.

Privacy and Protection of Personal Data

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.

Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

Intellectual Ownership

All the content on Cool Air Conditioning website (illustrations, texts, names, brand names, images and videos) is the property of Cool Air Conditioning. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorization by Cool Air Conditioning. All information, content and files is protected by International law concerning intellectual ownership and copyright. Cool Air Conditioning cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offense of forgery, which is severely punished under the Intellectual Property Code.

Cool Air Conditioning will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability

Any failure of Cool Air Conditioning to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and Cool Air Conditioning limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Feedback & Comments

Any opinions left on the Website by Cool Air Conditioning customers are screened and moderated by Cool Air Conditioning. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out-of-context commentary…), Cool Air Conditioning reserves the right to refuse, delete or modify them.